

1. Watch the tutorial video
Watch the full video once before getting started to understand the process—no need to take action yet. This will help you feel confident and avoid mistakes. Click here to watch in full screen.
2. Take your impression
Take your time, follow each step precisely, and focus on getting a clean, accurate mould. A well-taken impression means the best possible gum shield for comfort, protection, and performance.
3. Submit a photo
After completing your impressions, send us a photo on WhatsApp for approval. Do not send your impression back until it has been approved.
4. Return to our lab
Our WhatsApp team will provide access to our returns portal, where you can return your impressions using a free prepaid QR code—just drop them off at your local DPD depot. It's very important to fill in the return slip included with your kit, as this ensures we can match your impressions to your order without delays.